Showing posts with label online technical support. Show all posts
Showing posts with label online technical support. Show all posts

Tuesday, September 20, 2011

Fix Windows Problems with Online Technical Support


The article is intended for informational purposes only. The information covers what online technical support is, how it helps users with their Windows problems, whether should they opt for it or not. It is all about internet today and how it helps people connect across the world for a variety of things like computer, technology, technical services, and science among others. 

Computer is Life:
Computer is what we eat, live, and sleep today as our life totally centers on it. Besides, there are printers, routers, scanners, gaming consoles, and projectors etc. that equally play an important role in associating with a computer and making our life simpler.
Since computer is just an assembly of different pieces of hardware, it tends to malfunction at times. In other words, it can be said that computer and technical problems go hand in hand. When problems occur, we know for sure what to do. We tend to call up a techie friend (a friend in need is a friend indeed) or a local repair shop to immediately fix the problem. This idea generally runs into problem when users don’t have time to attend the technician at their home\place due to hurry and busyness in their office, business, school, enterprise etc. It is a universal truth that one will be busy in his/her personal and/or professional life. It has prompted users to look for service options that save them time as well as money without having to run to and fro.

Online Technical Support Services:
Time shortage is one among those other things like convenience, ease of use, readiness, affordability etc. that have generated the need for online tech support services. These have allowed us to become more productive by saving the time that would otherwise be spared for a technician to come home and fix Windows-based computer problems. This option has also allowed us to save greater on our computer repair bills that would otherwise dig a hole in our pocket.

Other benefits of the online tech support include readiness, service is read to be availed any time of the day or night; convenience, you simple have to dial the toll-free number or get online to chat with an expert; quality, support is provided by expert/certified technicians; affordability, this certainly has to be thing that the whole world is after for and it is there for you; and ease of use, you just relax and sip your coffee while the technician fixes your Windows-based computer. 

Service Options:
There are a number of online technical service providers that offer Microsoft product support for Windows users. They have teams of Microsoft-certified technicians that deal with all the issues related to Microsoft Windows. They also offer customized Windows 7 support, Windows Vista, and Windows XP support. 

Below is the list of issues that are covered in online tech support packages:
Common Problems:
  • Windows installation errors
  • Windows upgrade issues
  • BSOD (blue screen of death)\STOP error
  • Windows service pack and update issues
  • DVD\CD drive problems
  • Printer problems
  • Driver issues
  • Internet browser and Outlook mail issues 
  • Windows login issues
  • Audio\video troubles
  • Language issues
  • Wireless network problems
  • Microsoft Security Essentials & virus removal problems
  • Windows shutdown and restart problem
  • Windows slowdown or performance issues
  • Miscellaneous issues
Areas catered to:
  • Individual users (home)
  • IT enterprises
  • Small business
Things to Keep in Mind:
  • The company should be registered and operating a legal and valid business.
  • The company should have a valid and legal mode of payment. It should also not take payment on an individual name but should be on the registered name of the company. 
  • The provider should have an independent customer review policy for fair and legal business operation. These reviews help a new customer make his decision about that company. 
  • Check the company’s website for detailed information. A nice looking and well designed and written website would surely catch your eye. Keep this also in mind that a nice looking website does not always ensure you of the quality service. 
  • Check and compare the technical support plans with competitors’. This will give you an insight of the prices and help you make your decision more comfortably. 

    Tuesday, July 5, 2011

    Windows start up issue…Get it fixed yourself!!!

    Facing problem with the computer start up? Are you enraged at your computer? Frustration runs all over your body and there is a threat of unexpected expenditure…right? There might be any hardware problem or any software error so the first step you take is calling your vendor, but the vendors never turn up…isn’t it? SO why do you worry, there is Microsoft Support always available for your help. Just make them a call at 1-887-452-9201 and fix your computer in no time. They provide great service round the clock.

    Well it is their part to help you…but I definitely can provide you with some valuable information on how to fix the start up issues.

    When you turn on your computer, press the F8 key. This will take you to the advanced start up option. There you will find various options. Select the Last Known Good Configuration and press Enter. The computer restarts and you can use the computer as earlier.

    If it does not help, then select the Safe mode options. In the safe mode you can access the computer but with the least and the most important application in use. From here you can uninstall the malicious application which is affecting your system.

    Now there is another option in the advanced start-up option and it is “safe mode with networking”. Here the important set of drivers are installed but with the availability of Internet. So if you want any help from the internet you can use through this option.

    Now with the Safe mode with command Prompt option in the advanced start-up you can use the computer in command mode and use the commands to perform the various functions. It is recommended to use only when you are adept in commands.

    There are other options in advanced boot option like “enable low video resolution”, “Enable boot logging”, “Directory services restore mode”, Debugging mode and many others which make you use your computer easily and moreover you can also setup the minor errors in your computer easily without going for any technical support.

    Tuesday, April 19, 2011

    Online Technical Support: An Experience I Would Never Forget!

    online technical support

    Recently, I have had my laptop recovered from a serious virus attack that just not damaged my machine but also did not let me save some of my data. Like many people, I am also fond of downloading and streaming movies and music videos online on my laptop, connected through a wireless router. Since I am not very technical by nature, problems like these seem to irritate me a lot at times. Personally, I don’t ever feel like to be trapped in any such technical glitches as they rob me of my movie-watching pleasure in a sudden manner.


    Self-Help
    Getting back to the point of my computer, I found that my laptop had started behaving oddly in the past few days like shutting down itself automatically or slowing down like hell without giving any explicit reason. Well, I managed to go online and googled around to look for possible causes and solutions to work out the problem on my own. I would say it was to no avail as no matter how hard I tried or correctly typed in the anonymous error messages that had popped up on my computer screen previously. It was just useless searching for the random error messages on different websites and help forums. Moreover, I was kind of afraid of browsing different websites randomly and downloading any free virus-removal tool from them just in the fear of not wanting to become a prey of numerous freely-moving malwares on the internet. You should know that there are very high chances of getting infected online as there are many so-called free downloadable software that contains malicious viruses, spyware etc. Such malware take control of your machine once downloaded and damage it partially or fully.

    My Way to Online Technical Support
    While searching for the solution of my problem, I came across several virus-removal tools, support links, forums etc. that discussed all the technical blah-blah they could. I found that some of the websites were providing onsite PC repair solutions while there were many engaged in the provision of online technical support services. The idea struck me as I am kind of a believer in comfort and convenience and do not ever feel like taking the pain of lugging my computer to a local repair shop and get it fixed there.

    My Encounter with V tech-squad
    As I was researching the online technical support option for my laptop problem, I found that my search engine had become inundated with different search results. It took me quite good deal of time to go through various online technical support websites and explore their yearly or some sort of incident support plans that upon subscription will give you access to the online technical support engineers/experts/specialists whatever you may choose to call them. V tech-squad certainly appeared among the top results of Google searched with fast, better keywords. You should know that if a website has good ranking in Google search results, then it also holds good on authenticity.

    When I explored www.vtechsquad.com, it did not look very professional but familiar to a normal user like me. This familiarity and presentation allowed me to relate well to the website and firmed my belief that the website is legitimate. I went on further to explore their options of online technical support services. They were toll-free phone service and the internet chat. Both the options seemed feasible to me as neither would require me to get out of my home and do the needful. Owing to the good presentation and transparency of the support services and plans, I was internally prompted to call at the toll-free number. Though initially I wanted to opt for the internet chat option but then I decided to give them a call and experience the phone support.

    V tech-squad: My Savior
    The guy on the other side, despite his heavy Indian accent, sounded pleasant and courteous with good command over English. He was patient and all ears to my technical problem. I explained the problem and error messages in the best possible manner I could. The guy explained different PC support packages offered by them at the feasible prices. I found out that the prices were at least lower than my anti-virus software company’s support plans. I was prompted to go for one support plan worth $89.99 for a complete year. I was kind of at comfort for not to worry about my laptop at least for a year. The guy then completed all the formalities and proceeded with the payment. Eventually, the guy put me through a technician within no time.

    The technician took access of my laptop through Remote Desktop, whatever you may call, and ran a full scan. When completed, he found out that there was a serious Trojan that had entered my laptop without my knowledge. He suspected the Trojan might have come through some free movie-downloading website.

    While I was on the phone, he created a backup of all my data before removing the infected files and the Trojan from the laptop. It took him around half an hour to clean my machine and get it back up and running. Meanwhile he also updated or upgraded I guess my anti-virus software so that it does not miss on catching malicious software no matter whatever source they come from. The guy also installed some updates or optimized my laptop, in his technical terms, to enhance its speed and performance. Needless to say, when I checked my laptop, it had become absolutely fine and faster than before. The best thing I liked about the technical guy that he restored all my lost data within the same time. My goodness, I had not expected it that I could ever get my lost data back. All thanks to the technical guy who did an amazing job without which I would have to start all over again searching my data including favorite movies and getting lost.

    Straight from the Mouth
    I would admit that my experience with V tech-squad has certainly been outstanding and pleasurable so far. I surely want to tell you that I am not here to solicit or publicize any of the activities of what V tech-squad has to offer. I am also not personally or by any means not connected to V tech-squad except the services I am subscribed to. However, I believe in sharing what I have gone through and the outstanding experience I have had with V tech-squad. I would like to let all the people, like or unlike me, know that online technical support service option is just a very convenient way to get your computer problems fixed in no time and at the comfort of your home.

    Getting through V tech-squad was just the outcome of a little research I did on Google and I would say I was fortunate enough to reach them in the first and single try. I would also suggest you to share your good or bad experience with online technical support services so that people can have better understanding of them. There are indeed fraudulent companies also that only believe in making money without resolving users’ problems. This certainly blemishes the image of online technical support companies. However, I would suggest that you do invest little time researching the online technical support option before investing your precious money. Save yourself from becoming a victim of what people generally call as cyber crime.